Cookie Policy
Effective Date: June 23, 2025
Last Updated: June 23, 2025
1. Introduction
This Cookie Policy explains how AVstudio Inc. (“we”, “our”, or “us”) uses cookies and similar technologies across all websites and services under the avstudio.app domain, including but not limited to:
- www.avstudio.app
- editor.avstudio.app
- support.avstudio.app
- docs.avstudio.app
…and any other AVstudio-operated subdomains.
By continuing to use any of our websites, you consent to the use of cookies as described in this policy.
2. What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently, enhance your experience, and provide information to the site owners.
3. How We Use Cookies
We use cookies for the following purposes:
- To ensure website and application functionality
- To provide live chat and customer support (e.g., Zoho SalesIQ)
- To analyze user behavior and improve our services
- To store user preferences and consent choices
- To support secure authentication and login sessions
4. Types of Cookies We Use
| Type | Purpose | Examples |
|---|---|---|
| Essential | Enable core functionality like navigation, login, and chat | JSESSIONID, LS_CSRF_TOKEN |
| Performance & Analytics | Understand user behavior and traffic | uuid, zldt, Google Analytics cookies |
| Functional | Save widget states, language preferences, GDPR consent | zld+lsid+state, gdpr_screenname__* |
| Marketing | Track user interaction with newsletters or marketing campaigns | mc_cid, mc_eid |
5. Third-Party Services
We use trusted third-party providers who may set their own cookies:
- Zoho SalesIQ – live chat, visitor tracking
- Zoho CRM & Zoho Desk – customer relationship management
- Google Analytics – site traffic and performance analysis
We encourage you to review their respective cookie policies for more information.
6. Your Cookie Choices
You can control or delete cookies via your browser settings. Additionally, we display a cookie consent banner (where legally required) that allows you to accept or reject non-essential cookies.
Note: Disabling essential cookies may limit functionality such as login, chat, and session persistence.
7. Contact Us
If you have any questions or concerns regarding this Cookie Policy, please contact:
AVstudio Inc.
🌐 https://www.avstudio.app/contact